Policy

Prescription Cream: Stop medication for seven days before waxing and seven days after waxing. We recommend not to wax while using Retin A or Ro-Accutane within the  last six months.

 

Antibiotic Pill: Medication may cause skin sensitivity when waxing. Client should let their wax specialists aware of any discomfort during service.

 

Over the Counter: Skincare lines are generally safe with waxing. If you are using exfoliating products, it may cause skin sensitivity when waxing. If necessary you may need to stop the use of the product for a few days before and after waxing services is performed.

 

Botox and Chemical Peels: We advise you to wait two weeks after these treatments to receive waxing services.

 

Radiation Therapy: If you are currently or have recently stop radiation therapy, please consult with your doctor to ensure it is safe to wax. If you were currently undergoing chemo therapy then a doctor note is needed to receive waxing services

Medications Not Listed: Please consult with your doctor to ensure it is safe to wax.  If you choose to receive waxing services, you should tell your wax specialist if you feel any discomfort.

Touch-Up Policy: Touch-ups can be done free of charge within the first three calender days after your service was done.

No Show: We respect your time and we hope you would respect ours. If you can't make your appointment, please give us a call and just let us know. If you are a "No Show" on more then two occasions within a consecutive 6 month period, you will no longer be allowed to schedule any appointment via phone or online for one calendar year.

Other Things You Should Know:

  • Please arrive early to your appointment

  • If you need to use the restroom please do so before your scheduled reservation.

  • Please do not bring any animals with you. Only service animals are allowed.

  • Only you and your Wax Specialist are allowed in the treatment room during your service. Guest 15 years or younger must be accompanied with a parent or legal guardian.

  • Please do not leave children unattended in the reception area as we are not responsible for your children

  • Forms of payment we accept: Credit Card, Apple Pay, Cash

  • Gratuities are separate from our service prices

Cancelations: We understand that unexpected thing happen in our day to day life and may conflict with your reservation and adjustment are necessary. If your appointment needs to be rescheduled or cancel, please give us a courtesy call 24 hours in advance from your scheduled appointment to ensure we can allot that served time to someone else. We also make courtesy reminder call for each appointment. If you need to change your appointment please do it then. 

Running Late: Due to scheduling commitments to our other guest and staff, we may need to reschedule your appointment if you are more then 8 minutes late. If you know you will be running late, please give us a call so we can try to accomodate you as best a possible. If you choose to keep your appointment after being late, your time may shortened to ensure it does not affect the next appointment.

Refunds: All sales are final.